{"id":59529,"date":"2024-03-07T10:35:26","date_gmt":"2024-03-07T10:35:26","guid":{"rendered":"https:\/\/www.imv-imaging.com\/?page_id=59529"},"modified":"2025-06-10T12:12:22","modified_gmt":"2025-06-10T12:12:22","slug":"service-and-support","status":"publish","type":"page","link":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/","title":{"rendered":"Service and Support"},"content":{"rendered":"\r\n\r\r\n
\r\r\n
\r\r\n \r\n

\r\r\n Service and Support\r\n <\/h1>\r\r\n \r\n\r\r\n \r\n\r\r\n \r\n
\r\r\n \r\n \r\n \r\r\n Service FAQs\r\n <\/a>\r\r\n \r\n \r\n <\/div>\r\r\n \r\n\r\r\n \r\n
\r\r\n \r\n \r\r\n\r\r\n
<\/div>\r\r\n \r\n <\/div>\r\r\n \r\n\r\r\n \r\n <\/div>\r\r\n<\/div>\r\r\n\n\n\n

<\/p>\n\n\n\r\n

\r\n
\r\n \r\n
\r\n

\"40<\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

IMV imaging<\/a> (formerly BCF and ECM) has been leading the way in veterinary imaging since 1983.<\/h4>\n

After having grown and evolved our Service department is now able to service your veterinary imaging equipment 24×7, 365 days a year worldwide<\/strong>.<\/p>\n

Our engineers are trained to the highest standards and are up to date on all the latest veterinary standards and legal requirements so you can be sure that your equipment is in the best possible hands. Our engineers are based all around the UK and Ireland, however we can also service equipment internationally.<\/p>\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n\n\n\n

\"\"<\/figure>\n\n\n\r\n
\r\n
\r\n
\r\n In an emergency, you can rely on us <\/div>\r\n \r\n
\r\n

Our equipment is designed to be tough and reliable, but in the unlikely event of a breakdown, our dedicated support and service teams are there to support you when you need it the most.<\/p>\n

If you need a repair, you can rely on us. We have out of hours support available 24\/7<\/a><\/strong>, an unrivalled range of loan equipment to minimise your downtime and our IMV imaging service engineers are trained to exceptional standards to get you back up and running as quickly as possible.<\/p>\n <\/div>\r\n <\/div>\r\n\r\n

\r\n
\r\n \r\n Request a Repair <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n\n\n\n
\n
\n
\n
\n \n
\n \n \n <\/picture>\n <\/div> \n
\n

\n Book a Service <\/h4>\n <\/div>\n <\/a>\n <\/div> \n <\/div> \n <\/div> \n <\/div>\n\n\n\n
\n
\n
\n \n
\n \n \n <\/picture>\n <\/div> \n
\n

\n Service and Support FAQs <\/h4>\n <\/div>\n <\/a>\n <\/div> \n <\/div> \n <\/div> \n <\/div>\n\n\n\n
\n
\n
\n \n
\n \n \n <\/picture>\n <\/div> \n
\n

\n Meet the Service team <\/h4>\n <\/div>\n <\/a>\n <\/div> \n <\/div> \n <\/div> \n <\/div>\n<\/div>\n\n\n\n

<\/h2>\n\n\n\r\n\r\n
\r\n \r\n

\r\n Service Plans <\/h2>\r\n \r\n
\r\n

Servicing is one of those things no one likes to talk about or arrange but it’s a necessity to help keep your equipment up and running, saving you money in the long run.<\/p>\n

PMA Terms and Conditions >><\/a><\/p>\n

Different Plans for Different Budgets<\/h4>\n

To find out more about our service plans, why not download our servicing flyer?<\/p>\n

Got a question? Get in touch!<\/p>\n <\/div>\r\n \r\n

\r\n \r\n \r\n
\r\n \r\n Download Service Flyer <\/a>\r\n <\/div>\r\n \r\n \r\n
\r\n \r\n Enquire about service plans <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n \r\n \"\"\r\n\r\n\r\n <\/div>\r\n<\/div>\r\n\n\n\r\n\r\n
\r\n \r\n

\r\n Product Support <\/h2>\r\n \r\n
\r\n

Looking for tips on how to keep your equipment in tip top shape? Need a copy of your machine’s manual? Want to know which accessories are supported?<\/p>\n

Check out our handy product support pages!<\/p>\n <\/div>\r\n \r\n

\r\n \r\n \r\n
\r\n \r\n View Product Support Pages <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n \r\n \"\"\r\n\r\n\r\n <\/div>\r\n<\/div>\r\n\n\n\r\n\r\n
\r\n \r\n

\r\n Onsite Endoscope Equipment Servicing <\/h2>\r\n \r\n
\r\n

Did you know we also offer onsite endoscope equipment servicing?<\/p>\n

In the fast-paced world of healthcare, efficiency and precision are paramount. We understand the critical role that endoscope equipment plays in diagnosis, treatment, and patient care. That\u2019s why we\u2019ve developed this innovative service, designed to bring convenience, reliability, and optimal performance directly to your doorstep.<\/p>\n <\/div>\r\n \r\n

\r\n \r\n \r\n
\r\n \r\n Find out more <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n
\r\n \r\n \"\"\r\n\r\n\r\n <\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":25028,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","ep_exclude_from_search":true,"footnotes":""},"class_list":["post-59529","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nService and Support<\/title>\n<meta name=\"description\" content=\"Our engineers have years of experience enabling us to provide superb service and support to keep your practice up and running at all times.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service and Support\" \/>\n<meta property=\"og:description\" content=\"Our engineers have years of experience enabling us to provide superb service and support to keep your practice up and running at all times.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/\" \/>\n<meta property=\"og:site_name\" content=\"IMV imaging\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/imvimaging.northamerica\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-10T12:12:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/06\/Jun-29-IMV-Social-Media-026.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1366\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@IMVimaging\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/\",\"url\":\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/\",\"name\":\"Service and Support\",\"isPartOf\":{\"@id\":\"https:\/\/www.imv-imaging.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/06\/Jun-29-IMV-Social-Media-026.jpg\",\"datePublished\":\"2024-03-07T10:35:26+00:00\",\"dateModified\":\"2025-06-10T12:12:22+00:00\",\"description\":\"Our engineers have years of experience enabling us to provide superb service and support to keep your practice up and running at all times.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#primaryimage\",\"url\":\"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/06\/Jun-29-IMV-Social-Media-026.jpg\",\"contentUrl\":\"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/06\/Jun-29-IMV-Social-Media-026.jpg\",\"width\":2048,\"height\":1366,\"caption\":\"service survey\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.imv-imaging.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Service and Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.imv-imaging.com\/en\/#website\",\"url\":\"https:\/\/www.imv-imaging.com\/en\/\",\"name\":\"IMV Imaging\",\"description\":\"More than just imaging\",\"publisher\":{\"@id\":\"https:\/\/www.imv-imaging.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.imv-imaging.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.imv-imaging.com\/en\/#organization\",\"name\":\"IMV Imaging\",\"url\":\"https:\/\/www.imv-imaging.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.imv-imaging.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/01\/viewcloud-logo-large.jpg\",\"contentUrl\":\"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/01\/viewcloud-logo-large.jpg\",\"width\":770,\"height\":400,\"caption\":\"IMV Imaging\"},\"image\":{\"@id\":\"https:\/\/www.imv-imaging.com\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/imvimaging.northamerica\/\",\"https:\/\/x.com\/IMVimaging\",\"https:\/\/www.linkedin.com\/company\/imv-imaging\/\",\"https:\/\/www.youtube.com\/channel\/UCM294Ky6760YOaPsiuS2-Dg\",\"https:\/\/www.instagram.com\/imv.imaging\/\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Service and Support","description":"Our engineers have years of experience enabling us to provide superb service and support to keep your practice up and running at all times.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/","og_locale":"en_GB","og_type":"article","og_title":"Service and Support","og_description":"Our engineers have years of experience enabling us to provide superb service and support to keep your practice up and running at all times.","og_url":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/","og_site_name":"IMV imaging","article_publisher":"https:\/\/www.facebook.com\/imvimaging.northamerica\/","article_modified_time":"2025-06-10T12:12:22+00:00","og_image":[{"width":2048,"height":1366,"url":"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/06\/Jun-29-IMV-Social-Media-026.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@IMVimaging","twitter_misc":{"Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/","url":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/","name":"Service and Support","isPartOf":{"@id":"https:\/\/www.imv-imaging.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#primaryimage"},"image":{"@id":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/06\/Jun-29-IMV-Social-Media-026.jpg","datePublished":"2024-03-07T10:35:26+00:00","dateModified":"2025-06-10T12:12:22+00:00","description":"Our engineers have years of experience enabling us to provide superb service and support to keep your practice up and running at all times.","breadcrumb":{"@id":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.imv-imaging.com\/en\/service-and-support\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#primaryimage","url":"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/06\/Jun-29-IMV-Social-Media-026.jpg","contentUrl":"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/06\/Jun-29-IMV-Social-Media-026.jpg","width":2048,"height":1366,"caption":"service survey"},{"@type":"BreadcrumbList","@id":"https:\/\/www.imv-imaging.com\/en\/service-and-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.imv-imaging.com\/en\/"},{"@type":"ListItem","position":2,"name":"Service and Support"}]},{"@type":"WebSite","@id":"https:\/\/www.imv-imaging.com\/en\/#website","url":"https:\/\/www.imv-imaging.com\/en\/","name":"IMV Imaging","description":"More than just imaging","publisher":{"@id":"https:\/\/www.imv-imaging.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.imv-imaging.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.imv-imaging.com\/en\/#organization","name":"IMV Imaging","url":"https:\/\/www.imv-imaging.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.imv-imaging.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/01\/viewcloud-logo-large.jpg","contentUrl":"https:\/\/www.imv-imaging.com\/wp-content\/uploads\/2023\/01\/viewcloud-logo-large.jpg","width":770,"height":400,"caption":"IMV Imaging"},"image":{"@id":"https:\/\/www.imv-imaging.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/imvimaging.northamerica\/","https:\/\/x.com\/IMVimaging","https:\/\/www.linkedin.com\/company\/imv-imaging\/","https:\/\/www.youtube.com\/channel\/UCM294Ky6760YOaPsiuS2-Dg","https:\/\/www.instagram.com\/imv.imaging\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.imv-imaging.com\/en\/wp-json\/wp\/v2\/pages\/59529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.imv-imaging.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.imv-imaging.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.imv-imaging.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.imv-imaging.com\/en\/wp-json\/wp\/v2\/comments?post=59529"}],"version-history":[{"count":0,"href":"https:\/\/www.imv-imaging.com\/en\/wp-json\/wp\/v2\/pages\/59529\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.imv-imaging.com\/en\/wp-json\/wp\/v2\/media\/25028"}],"wp:attachment":[{"href":"https:\/\/www.imv-imaging.com\/en\/wp-json\/wp\/v2\/media?parent=59529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}