{"id":5901,"date":"2022-12-19T12:29:24","date_gmt":"2022-12-19T12:29:24","guid":{"rendered":"https:\/\/www.imv-imaging.com\/?page_id=5901"},"modified":"2022-12-19T12:29:26","modified_gmt":"2022-12-19T12:29:26","slug":"service-technician","status":"publish","type":"page","link":"https:\/\/www.imv-imaging.com\/us\/service-technician\/","title":{"rendered":"Service Technician"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Job description:&nbsp; Service Technician, USA<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>About IMV imaging<\/strong><strong>&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Part of the IMV Technologies group, IMV imaging are leaders in veterinary ultrasounds.&nbsp; Previously known as BCF Technology and ECM, we have been committed to helping our customers improve animal care for over 35 years.&nbsp; Our team of over 500 people are committed to our core values of&nbsp;<em>partnership, innovation and learning<\/em><em>.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are the market leader in the manufacture and supply of veterinary imaging equipment, with well-established field sales and office administration teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Location:&nbsp;<\/strong>Rochester, MN USA<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Job purpose\/Key Responsibilities<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Main responsibilities will include but not be limited to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer Service \u2013 service for customers including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Communicating effectively with the customer<\/li>\n\n\n\n<li>Trouble shooting problems over the phone<\/li>\n\n\n\n<li>Giving out costs estimates<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Support engineers in all aspects of service calls, including completion of necessary paperwork and update of business processes to support<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Update SAP processes<\/li>\n\n\n\n<li>Order processing<\/li>\n\n\n\n<li>Managing demonstration\/loan equipment<\/li>\n\n\n\n<li>Ensuring all equipment is delivered in a complete and timely manner<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Stock Management<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Insure all items used are updated in SAP<\/li>\n\n\n\n<li>Make sure all stock items are in working condition<\/li>\n\n\n\n<li>Inventory transfers<\/li>\n\n\n\n<li>Follow up with getting loan equipment returned<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping equipment to and from customers<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Domestic and international<\/li>\n\n\n\n<li>Minimize shipping costs<\/li>\n\n\n\n<li>UPS shipping records<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Education\/ experience<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Understanding of basic electronics<\/li>\n\n\n\n<li>Demonstrate the ability to use a volt meter, power supply, and soldering iron<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Competencies\/ key characteristics<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Effective communication and interpersonal skills and the ability to use tact, skill and diplomacy as and when required<\/li>\n\n\n\n<li>Detail oriented with logical and analytical approach, and good problem solving skills for quick solutions<\/li>\n\n\n\n<li>Ability to analyse data and procedures to suggest and recommend improvements<\/li>\n\n\n\n<li>Displays high degree of honesty and integrity<\/li>\n\n\n\n<li>Able to work as part of a team<\/li>\n\n\n\n<li>Able to work under pressure without sacrificing attention to detail and ensure deadlines are met<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To apply, please send your resume to&nbsp;<a href=\"mailto:contact@imv-imgaging.com\">contact@imv-imaging.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job description:&nbsp; Service Technician, USA About IMV imaging&nbsp; Part of the IMV Technologies group, IMV imaging are leaders in veterinary ultrasounds.&nbsp; Previously known as BCF Technology and ECM, we have been committed to helping our customers improve animal care for over 35 years.&nbsp; Our team of over 500 people are&hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":231,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","ep_exclude_from_search":false,"footnotes":""},"class_list":["post-5901","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service Technician | IMV imaging<\/title>\n<meta name=\"description\" content=\"Service Technician. 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