Service and Support

Service and Support

More than just imaging

Servicing, Repairs and Maintenance

40 years logo





IMV imaging (formerly BCF and ECM) has been leading the way in veterinary imaging since 1983.

Our Service department too has grown and evolved and we are now able to service your equipment 24×7, 365 days a year worldwide.

Our engineers are trained to the highest standards and are up to date on all the latest veterinary standards and legal requirements so you can be sure that your equipment is in the best possible hands. Our engineers are based all around the UK and Ireland, however we are happy to service equipment internationally too when required.

In an emergency, you can rely on us

Our equipment is designed to be tough and reliable, but in the unlikely event of a breakdown, our dedicated customer care team are there to support you when you need it the most.

When you need a repair, you can rely on us. We have out of hours support available 24/7, an unrivalled range of loan equipment to minimise your downtime and our IMV imaging engineers are trained to exceptional standards to get you back up and running as quickly as possible.

Service Plans

Servicing is one of those things no one likes to talk about or arrange but it’s a necessity to help keep your equipment up and running, saving you money in the long run.

At IMV we have different service plans to suitable different budgets and requirements.

To find out more about our service plans, why not download our servicing flyer?

Got a question? Get in touch with our team!

Product Support

Looking for tips on how to keep your equipment in tip top shape? Need a copy of your machine’s manual? Want to know which accessories are supported?

Check out our handy product support pages!

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