Service and Support

Service and Support

More than just imaging

Servicing, Repairs and Maintenance

40 years logo





IMV imaging (formerly BCF and ECM) has been leading the way in veterinary imaging since 1983.

After having grown and evolved our Service department is now able to service your veterinary imaging equipment 24×7, 365 days a year worldwide.

Our engineers are trained to the highest standards and are up to date on all the latest veterinary standards and legal requirements so you can be sure that your equipment is in the best possible hands. Our engineers are based all around the UK and Ireland, however we can also service equipment internationally.

In an emergency, you can rely on us

Our equipment is designed to be tough and reliable, but in the unlikely event of a breakdown, our dedicated support and service teams are there to support you when you need it the most.

If you need a repair, you can rely on us. We have out of hours support available 24/7, an unrivalled range of loan equipment to minimise your downtime and our IMV imaging service engineers are trained to exceptional standards to get you back up and running as quickly as possible.

Service Plans

Servicing is one of those things no one likes to talk about or arrange but it’s a necessity to help keep your equipment up and running, saving you money in the long run.

Different Plans for Different Budgets

To find out more about our service plans, why not download our servicing flyer?

Got a question? Get in touch with our team!

Product Support

Looking for tips on how to keep your equipment in tip top shape? Need a copy of your machine’s manual? Want to know which accessories are supported?

Check out our handy product support pages!

Onsite Endoscope Equipment Servicing

Did you know we also offer onsite endoscope equipment servicing?

In the fast-paced world of healthcare, efficiency and precision are paramount. We understand the critical role that endoscope equipment plays in diagnosis, treatment, and patient care. That’s why we’ve developed this innovative service, designed to bring convenience, reliability, and optimal performance directly to your doorstep.

window.hsFormsOnReady = window.hsFormsOnReady || []; window.hsFormsOnReady.push(()=>{ hbspt.forms.create({ portalId: 7971300, formId: "0f1cba90-3851-49b9-8e85-314d01a6ca62", target: "#hbspt-form-1721223218000-7286700092", region: "na1", })});